Our remote assistance allows you to receive technical assistance from the comforts of your own home.

SRA uses hardware for its remote connection, not software, for a more secure and reliable connection. There are no files left on your computer and no third parties involved, it is straight from our location to yours.

Our connections are extremely secure. We use the most powerful 256-bit encryption available to guarantee a secure transaction from SRA to your computer.

We can help with any issue you may be having. We support all MS Software, such as Word, Project Management, Visio, Excel, Outlook, and Access. We can personalize your desktop; update your system's software packages, ensure your anti-virus is update, personalize your desktop, remove viruses, spyware, and anything else you may need assistance with.
SRA promises you great customer service. You will always be in a 1-on-1 relationship with the same tech working on your machine. This insures that your tech will know your system more intimately and be able to resolve your issues much more efficiently.

As a result of our remote access our quality is not compromised and our prices beat our customers.