You must allow our technician to share your desktop, view files; transfer files if needed, control your keyboard and mouse, and reboot and reconnect if needed.

You always have full control to terminate the session at anytime.

Since we use hardware and not software there are no files left on your computer when the support session ends.

Our remote computer assistance allows our technicians to fix all of your computer problems using high speed internet connection. You do not have to disconnect any cables or carry your computer to your local computer repair store all of the work is done right in the comfort of your own home or office.